LUZ is first and foremost a service company. Our main focus is the service delivery and positive interaction with our clients. We consider technology solutions and productivity tools as a means to produce high-quality deliverables and facilitate a positive service experience.
We can work with proprietary systems as well as off-the-shelf technologies including all major content management systems (CMS) and document management systems (DMS).
Our AURORA platform provides effective and integrated operational capabilities through a set of interconnected functional modules. AURORA is built using best-of-breed open source technology allowing for easy connectivity with client systems.
Our philosophy for deploying technology aims at both enabling an effective service delivery and enhancing the client experience. The key to achieving both objectives is to ensure a high level of technology integration combined with process automation. Likewise, technology can help effectively manage process variance without compromising flexibility while maintaining a unique service experience for each client.
We develop and integrate technology solutions to enable and improve our existing services and bundled offerings with one goal in mind: to improve the services we provide to our clients.